Terms of service
OVERVIEW
Welcome to Clovyn. The terms “we”, “us” and “our” refer to Clovyn. Clovyn operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Clovyn is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence. To use the Services, including browsing or purchasing products, you may be required to provide information such as your email address, billing details, payment information, and shipping address.
You represent and warrant that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not transfer, sell, or assign your account to another person.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products accurately. However, colours and appearance may vary depending on your device and settings. We do not guarantee that the appearance or quality of any product will meet your expectations.
All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue any product at any time and to limit quantities on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is not accepted until payment is processed and confirmation is issued.
We may attempt to contact you if an order is cancelled or modified using the contact details you provided. All purchases are subject to our Refund Policy. Products are intended for personal use only and not for resale.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price displayed at the time of purchase. Prices do not include applicable taxes, shipping, customs, or handling fees unless stated otherwise.
You agree to provide current and accurate billing and payment information. You represent that you are authorised to use the payment method provided and that all charges will be honoured.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss passes to you once the order is handed to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including text, images, graphics, logos, and designs, is owned by or licensed to Clovyn and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial use only. You may not copy, reproduce, distribute, or exploit any content without prior written permission. All rights not expressly granted are reserved.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. We are not responsible for your use of optional third-party tools.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing them is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Clovyn is powered by Shopify, but all purchases are made directly with Clovyn. Shopify is not responsible for any aspect of transactions between you and Clovyn. You release Shopify from any claims related to purchases made through our store.
SECTION 10 – PRIVACY
Your use of the Services is subject to our Privacy Policy. Because our store is hosted on Shopify, your information may also be processed by Shopify and its service providers in accordance with their privacy practices.
SECTION 11 – FEEDBACK
If you submit feedback, suggestions, or reviews, you grant us a perpetual, royalty-free right to use, reproduce, and publish that content for any purpose. We are under no obligation to compensate or respond to feedback.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders if information is inaccurate at any time.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property, transmit harmful code, or interfere with the operation or security of the Services. We reserve the right to terminate access for violations.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at any time without notice. Obligations and liabilities incurred prior to termination will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Clovyn and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Clovyn and its partners from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Clovyn regarding the Services and supersede prior agreements or communications.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign these Terms without restriction.
SECTION 21 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of South Africa.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services after changes constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms of Service can be sent to:
Clovyn
Email: support@clovyn.co.za